Service

SERVICE

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Jinquan Group has established a highly efficient and professional service system for hundreds of global users. We tailor optimal solutions and provide top-quality equipment based on customer needs and actual situations. We undertake the guidance, installation, commissioning, and production maintenance of complete metallurgical machinery production lines, and provide follow-up services, ensuring parts supply and timely and efficient service support for global customers.

 

Pre-sales:

(1) Customers communicate with our professional staff to understand their needs.

(2) Technicians go to the user's site to plan the site and provide the optimal solution.

(3) Optimize the design of hardware equipment based on customer needs;

 

During Sales:

(1) Provide top-quality products, and both parties conduct product acceptance;

(2) Provide customers with a list of spare parts;

(3) Assist customers in formulating the best on-site construction plan.

 

After-sales:

(1) Assign professional engineers to guide installation and commissioning on-site;

(2) Long-term real-time tracking of the use of equipment at the user's site, providing timely and effective lifelong after-sales service.

 

We are always committed to providing customers with the best quality service, and we will strive to provide even better service for our customers.

 

After-sales Service:

Telephone/Fax: +86 591 87306516

Email: service@fzjq.cn